Activating Your Terminal - VX810

  1. Locate the Ethernet cable packaged with your terminal (a phone cord with larger plugs).
  2. Plug one end of this cable into the back of the terminal in the port labeled 10BaseT.
  3. Plug the other end into the back of your router.
  4. Plug the power cable into the terminal and twist it towards the closed padlock symbol to lock it in place.
  5. Plug the power cable into a power outlet. Your terminal will turn on.
  6. After the terminal has finished loading, the options Softpay and Commsrvr will appear.
  7. Press the button for Commsrvr [F2].
  8. Press the purple key below the hammer and wrench symbol.
  9. Press the button next to Repair [F4].
  10. Wait for the terminal to complete the repair. The message “Connection Repair Successful” should appear.
  11. Press the [F2] and [F4] keys simultaneously.
  12. Enter the manager’s password.
  13. Press the button next to Restart [F4]. This is will reboot the terminal.
  14. Wait until the Softpay / Commsrvr screen appears and press the button next to Softpay [F3].
  15. To confirm the terminal is working, you can run a small test transaction with any card type. 
  1. Plug one end of the phone cable that came packaged with your terminal into the back of the terminal in the port labeled with the image of a phone.
  2. Plug the other end into a phone jack.

NOTE: Terminal should have its own unique phone line, not shared with phones or other devices.

  1. Plug the power cable into the terminal and twist it towards the closed padlock symbol to lock it in place.
  2. Plug the other end of the power cable into a power outlet. Terminal will power on.
  3. When terminal is finished loading, the options Softpay and Commsrvr will appear.
  4. Press the button next to Softpay [F3].
  5. To confirm terminal is working, run a small test transaction with any card type. 
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