Authorizing Payments - Web

Hotel and travel industry are among the most common businesses to authorize a credit card. Authorizations themselves do not charge a customer, but check that funds are available for capturing within the next five days. Hotels will often capture a sale when you check out, to make sure the minimum bill is paid. The price can be adjusted because of room service, additional fees or room damage.

Authorizing a customer's card:

  1. Log into Payfirma PayHQ.
  2. Click on 'Web Terminal'.

  3. Select the 'Authorize' tab. 
  4. Enter the amount for authorization.
  5. Enter the Credit Card info into the required fields. PayHQ will automatically detect the card type.
  6. Enter the Security code or 'CVV'. The Security Code is the three-digit code found on the back of the card in or near the signature bar for Visa, MasterCard and most credit cards. American Express cards use the four-digit code located to the right on the front of the card.
  7. Enter your customer's email address to send them a customized receipt for the authorization.

  1. Click on 'Authorize', and PayHQ will inform you if the payment was authorized or not.


Your customer's card is not charged in the process of authorization, but when the authorization is captured.  Most authorizations will be valid for 5 business days, but can last up to 10 business days based on your customer's banking institution. When you capture the auth, your customer will be charged.



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