Resetting A Forgotten Password

If you find that you're having trouble signing in, you can reset your password:

  1. Click on Reset Password from the login screen.


  2. Enter your email address and select Reset My Password.  You will see a confirmation screen once it has been sent.

  1. A link will be emailed to you quickly from no_reply@payfirma.com (check your junk or spam folder if it doesn't appear)
  2. Click on the link, and choose a new password. 

If your account is locked because the wrong password was entered too many times, resetting your password will unlock it. 

 

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